Company ProfileBusiness Etiquette & Protocol Training
Corporate Etiquette and International Protocol Consultant Training
May 14-18, 2010 | September 17-21, 2010 | November 5-9, 2010Protocol Officer Training™
March 18-23, 2010 | July 8-13, 2010 | October 14-19, 2010PSOW Etiquette Poll
I need help organizing a wardrobe for overseas travel
Graduate Spotlight
Lt Col Matt McCleskey
Chief, Air University Protocol, United States Air Force, Maxwell Air Force Base, Alabama
The Protocol School of Washington super-sized my credentials, and validated what we are already doing here at Air University; the training gave me operations ideas to apply to our existing programs.Featured Resource
Did You Know?
Personal joins practical on list of job qualifications.
A lot of employers think that the soft skills are more important than the hard skills. If someone has the right attitude, comes to work on time, is a good team player - that's more important than knowing how to use the right software.
Wilhelmina Leigh
Joint Center for Political and Economic Studies, Washington, D.C.
Some Employers value the right attitude, good communication and team players as much as they value technical skills.
Soft skills are so important in the workplace, a survey by two University of Massachusetts economists found that 86 percent of employers considered them to be among their most important hiring criteria. For Steve Armstrong, vice president of Kelly Services, one of the country's largest temporary employment agencies, that's because a prospective employee's soft skills often better determine whether or not he will fit into the job environment than do his hard, or technical, skills. "It's had such a huge impact that it's reworked how we go about looking for employees," Armstrong said. "You really have to play to people's soft skills in where you place them," he said. "When someone leaves an organization, how often do you hear people say, "they just didn't fit in' or 'they just didn't work out.' That's generally speaking to some deficit on the soft skills side."
Rachel Osteran
From an article that appeared in the Chicago Tribune
Front-line professionals reflect directly on the bottom line of a business. Companies are recognizing that etiquette and protocol intelligence is a form of business intelligence. This has created an unprecedented demand for expert guidance on matters of business etiquette, international protocol, and dining skills. In fact, soft skills are so important in the workplace, a survey by two University of Massachusetts economists found that 86 percent of employers consider them to be among their most important hiring criteria.
