Company ProfileBusiness Etiquette & Protocol Training
Corporate Etiquette and International Protocol Consultant Training
May 14-18, 2010 | September 17-21, 2010 | November 5-9, 2010Protocol Officer Training™
July 8-13, 2010 | October 14-19, 2010PSOW Etiquette Poll
I need help organizing a wardrobe for overseas travel
Graduate Spotlight
Lt Col Matt McCleskey
Chief, Air University Protocol, United States Air Force, Maxwell Air Force Base, Alabama
The Protocol School of Washington super-sized my credentials, and validated what we are already doing here at Air University; the training gave me operations ideas to apply to our existing programs.Featured Resource
Protocol Officer Training™
The Problem
Your boss is scheduled to go to China to meet with his key customer and associates. He is taking a gift for the CEO; a bottle of fine Kentucky Bourbon. He asks you for advice. “Is this an appropriate gift? Should we also present gifts to the CEO’s associates?” Can you provide the appropriate answer? Do you have the knowledge to complete the task?
The Solution
Attend Protocol Officer Training and learn the skills to become a trusted advisor, an expert, and a recognized leader in planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events. You will move up the career ladder and play an essential role in today’s highly competitive global arena. Leaders will count on you to advise and guide them in U.S. and foreign order of precedence, customs, and cultural differences. You will become a strategic asset using your finely honed talents to enhance business relationships.
Who should attend?
This training is designed for professionals who require competency as an operational protocol officer – one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs.
- Government and Industry Protocol Officers
- Embassy Personnel
- Government Relations, International Marketing and Sales Representatives
- Meeting and Special Event Planners
- International Corporate and Government Representatives
- Administrative Professionals
- Private Consultants
Course summary
Protocol Officer Training™ is a comprehensive five-day training of expert instruction, guided exercises, field trips and coaching that provides a thorough grounding in the fundamentals of operational protocol. Participants gain a broad understanding of functional business, government, and international protocol, as well as the expertise to confidently and appropriately apply protocol formulas in the most complex or critical situations. Strong personal leadership skill development balances this high quality curriculum, elevating the graduate’s confidence, preparedness, and professionalism.
What will I learn?
The Protocol School of Washington®’s team of experts will train you in the essentials of:
- Protocol Officer Skill Competencies, Ethics, and Honor
- Personal Leadership, Emotional Intelligence, and Customer Service
- Precedence, Titles and Forms of Address, and Strategic Seating
- Protocol Event Planning Process
- Project Management and Administrative Tools
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International and Military Protocol
Attendance Requirements:
A 90% attendance rate is required of all participants.
Grading:
This course is strictly Pass/Fail. Class Participation and the Rapid Assessment Rubrics are used by the training instructors to determine if you mastered the material. Self-assessment also plays a vital role in passing this course. The tool used for this assessment is the Protocol Officer Competency Assessment Rubric which is distributed on Opening Night and Day 5.
Why the Protocol School of Washington®
The Protocol School of Washington® is the most trusted name in the industry, celebrating more than two decades as the global leader in protocol and etiquette training and certification. The curriculum is professionally designed and embraces adult learning theories to engage your personal learning style. Skilled trainers, who are subject-matter experts, utilize interactive learning methodologies to provide a dynamic learning experience. Join a select group of more than 3,000 men and women trained by The Protocol School of Washington®.
Download The Protocol School of Washington's brochure.